Absolutely! That is exactly why we are called Waiheke Freedom Tours. We tailor all of our tours to meet your interests. Just let us know what you’d like to include, and we’ll work our magic to accommodate your group and craft an amazing day for you.

All of our tours require payment in full at the time of booking.

We accept all major debit and credit cards, Google Pay, Apple Pay and manual bank transfers. 

Prices are in NZ Dollars (NZD). 

We do not process or hold any card information. All payments are processed securely via Stripe, a third-party payment gateway, and all card numbers are AES-256 encrypted. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. The most stringent level of certification available in the payments industry.

We understand that plans can change, and we're here to help if you need to cancel your tour. We'll do our best to rebook everything for you, subject to availability. 

If you need to cancel more than 72 hours before your scheduled tour, we will deduct a $50 cancellation fee to cover our administrative costs. 

Should you cancel within 48 to 24 hours before the tour, we will apply a 50% cancellation fee. We appreciate your understanding as these fees help manage the resources we've allocated for your experience.

In the unfortunate event that you cancel within 24 hours of the tour, or if you do not show up, we won't be able to offer a refund. 

Booking Fees are non-refundable.

This policy ensures we can maintain the quality and availability of our tours for everyone.

Waiheke by Sea

Currently, three commercial services operate:

Fullers – Fullers360 provides a passenger service (both walk-on and reserve) from Auckland Ferry Terminal to Matiatia Wharf. The service generally runs every hour during the winter and every half hour during the summer and takes approximately 40 minutes. This is the main entry point to the island and can get very busy in high season and weekends so do get to the terminal ahead of time. Check timetables for sailings and prices.

Island Direct Ferries – provides a reliable, friendly, direct ferry service between Auckland Ferry Terminal to Matiatia Wharf. You can reserve your seat on this service at the same price as a walk-on, which makes this a great way to travel here in the busier months. 

Sealink – If you want to bring your own car to the island, Sealink provides transport for vehicles and passengers. Travel time is approximately 60 minutes and ferries operate from Wynyard Wharf and Half Moon Bay in Auckland and arrive at Kennedy Point.

It is also possible to arrange private water taxi transport and boat tours with the following:

Auckland Sea Shuttles – Offer a professional water taxi service in the Hauraki Gulf, making Auckland and its neighbouring islands accessible for you to enjoy. Auckland’s longest established water taxi since 2013.

Auckland Water Taxis – Auckland water taxis operate 2 purpose-built vessels out of the viaduct harbour. They service every island in the inner Hauraki Gulf.

Waiheke by Air

For the ultimate convenience or perhaps to celebrate a special occasion, flying to Waiheke is an exciting and memorable experience. Choose from one of these providers:

Heletranz.co.nz – Heletranz offers a range of helicopter transfers and packages for all occasions.

Waihekewings.co.nz – Package includes a scenic flight around the Waiheke Island, wine tasting and lunch at one of the top vineyards on Waiheke.

Flighthauraki.co.nz – Flight Hauraki is a team of vastly experienced pilots offering charter and scenic flights in Auckland.

Island Aviation – Explore Waiheke Island with our Sea, Land & Sky combo including ferry, flight & ground transportation.

If you book a tour with us and are arriving by air we can meet you at the aerodrome or vineyard landing pad of your choice. 

Highlights include breathtaking views of our island and the surrounding islands in the gulf, local boutique wineries, amazing food, and exceptional must-see locations. Each tour is designed to showcase the best of Waiheke Island and is tailored to your unique interests.

And of course our wonderful guides!

Yes! We are happy to recommend places to visit and will make all reservations for you. 

Please note, there may be times when it is not possible to secure a booking at one of your chosen locations, and as such does not constitute a reason for cancelling your tour. 

Please Contact Us with any queries you have.

When you disembark from the ferry at Matiatia or Kennedy Point terminals, your guide will be waiting for you as you walk out of the terminal with your name on our welcome board. 

Our tours include a knowledgeable guide, our spacious VW Touareg 4WD SUV, and a curation of stunning local destinations to suit your tastes. The 7-hour tour offers additional stops and more time to soak in your surroundings.

The tour price is for the tour service and your exceptional guide. It does not include the cost of ferry fees, lunch, wine tastings or any other entrance or activity fees. 

The tour carries a fixed price for up to four people, regardless of the size of your group.

We carry water and sunscreen in the vehicle also should you require them. 

Booking is easy! Simply visit our website, choose your desired tour, select a date, and complete the online form. Book your tour here. 

You can also contact us for assistance and we can send a sales invoice to pay directly via bank transfer or accepted payment card.

You will be looked after from start to finish by our guides. They will manage everything for you. You just sit back and enjoy a fun, scenic, and informative experience!

Our tours are designed for small groups, allowing for personalised attention and a relaxed atmosphere. Enjoy stunning views, local culture, exceptional locations and delicious tastings.

Yes! Our tours are family-friendly and can be made suitable for children of all ages. Each child counts as a full fare (maximum four people). We can accommodate special requests to ensure everyone has a great time. 

You will need to provide any necessary children's car seat or booster seats. 

If you have under 18 year olds in your party please contact us before booking to discuss your requirements and a tailoured itinery to meet your preference. Subject to availability and the timings of the day.

We recommend wearing comfortable clothing and shoes suitable for walking. 

Don’t forget your sunscreen and a hat! Even outside offical summer months or if it's cloudy, you will need some sun protection. We have natural sunblock, spring water and spare towels if you forget to bring yours. 

Any snacks or special foods, medications or anti-allergens that you may need to carry. Please inform us of any special requirements in advance.

Your camera & good vibes!

We hope for perfect weather on your tour day, but rain won't stop us - the tour proceeds regardless, and we will provide umbrellas. 

In the event of extreme weather, we may need to cancel. If that happens, we'll offer to rebook for a time that works for you or provide a full refund.

We aim to share Waiheke Island's beauty with everyone. Although we operate with a medium-sized vehicle, we're committed to accommodating special needs to the best of our ability. Please get in touch with us to discuss your requirements so we can confirm if we can meet them.